Post Office Lost My Package Again
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Worried that USPS lost your package? Unfortunately, with millions of messages and packages entering the mail service stream every day, these things practice happen. Fortunately, there are steps you tin take. Here's what to do if your package has been lost, is late, or has gone missing.
File a Missing Postal service Search Request
Outset matter'due south first: you'll desire to submit a missing mail search request with USPS once 7 days have passed from the day of shipping. It's not guaranteed to work, of grade, merely USPS recovers a skillful portion of the parcels that people submit search requests for! If and when USPS finds your packet, it volition be rerouted either back to you lot or to the intended destination.
Before submitting your asking, USPS volition need yous to get together the following pieces of information:
- Sender's mailing address
- Recipient's mailing address
- The size and type of box or envelope you used
- Specific identifying information such as your USPS tracking number, the shipping date, or a motion-picture show of your shipping label
- Clarification of the contents, such as what information technology is, and the brand, model, color or size (if applicable)
- Pictures that could help USPS recognize your item
Find Out if Your Lost Package is Eligible for an Insurance Claim
If you shipped your package with any Priority Mail service, y'all tin can move forrard with filing a USPS insurance claim once 15 days have passed from the ship engagement. If your shipment was Priority Mail service Express, you may be even be eligible for a full refund!
On the other hand, if you protected yourself with additional shipping insurance, you tin become ahead and file a claim with your shipping software.
Pro Tip: International packages are a chip of a unlike story. Nearly tertiary-party shipping insurance companies won't file a claim for a missing international package until 40 days after the shipping date.
Source: https://www.shippingschool.com/what-do-i-do-if-usps-lost-my-package/
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